Claim Submission

This claim submission page is where you hand a matter to us formally. The form gathers the facts and figures we need to open a file; the notes below explain what each part is for, what we do with it, and how quickly you can expect to hear back.

What the Claim Submission Form Captures

• Creditor details: your legal name, trade licence and the person authorised to instruct us.
• Debtor details: full legal name, emirate or country, licence or ID number if known, and contact details.
• The claim: principal amount, currency, invoice numbers, due dates and any part payments.
• Security: cheques held, guarantees, retention of title, or a judgment already in hand.
• Status: whether the debt is admitted, disputed, or already before a court.
• Your objective: full recovery, a negotiated settlement, or a payment schedule.

How We Assess a Submitted Claim

Every submitted claim is checked for three things before we quote. First, evidence: can the amount be proved from the contract, invoices, statement of account and delivery records? Second, timing: is any limitation period close to running out, and are there short claim windows — as there are in transport and insurance matters — that must be protected immediately?

Third, recoverability: does the debtor have a live trade licence, a traceable address and assets that could be attached? Only after those checks do we recommend a route, whether that is an amicable demand, a settlement, a court claim, or a direct execution application where you hold a dishonoured cheque.

Attach These With Your Submission

• Contract, purchase order or agreed terms of trade.
• All unpaid invoices and a signed statement of account.
• Delivery notes, timesheets or completion certificates.
• Returned cheques and the bank return advice.
• Emails or messages showing the debtor accepting the debt.
• Trade licence, and a power of attorney if you want us to act formally.

Claim Submission Questions

How soon will you respond?

We acknowledge submissions on the same working day and come back with an assessment shortly afterwards, sooner where a deadline is at risk.

Is my information kept confidential?

Yes. Submissions are stored in our own customer relationship system with role-based access and handled as described in our Privacy Policy.

Can I submit several debtors at once?

Yes. For portfolios, send a schedule of debtors and balances and we will price the batch and tell you which files are worth pursuing and which are not.